https://video.pavel-english.ru/videos/watch/e948796f-c7bb-4359-aee1-c3c8b179ae9c Improve your English speaking and vocabulary with BBC Learning English! When a company's service is not to your satisfaction, how do you complain? What's the best way to get what you want? And when has complaining been completely futile? Sam and Rob discuss people's readiness to complain and teach you English vocabulary. You'll find audio and text for download on our website: http://www.bbc.co.uk/learningenglish/english/features/6-minute-english/ep-191003 𝐌𝐨𝐫𝐞 𝐞𝐩𝐢𝐬𝐨𝐝𝐞𝐬: How can I help the environment? https://youtu.be/uhfVT5iAtMM The future of food https://youtu.be/Y3vHuw97AiA Is tourism harmful? https://youtu.be/UhR-Bn4UII0 Does your name start with the wrong letter? https://youtu.be/NLj72KSNZoo 𝐕𝐨𝐜𝐚𝐛𝐮𝐥𝐚𝐫𝐲: 𝐚 𝐬𝐞𝐜𝐭𝐨𝐫 an area of business within the economy, for example: the telecommunications sector 𝐢𝐧𝐡𝐞𝐫𝐞𝐧𝐭 a natural part of something, usually a difficulty or risk, that can’t be avoided 𝐭𝐨 𝐩𝐞𝐫𝐟𝐨𝐫𝐦 if a company is performing well, it is being successful 𝐝𝐨𝐦𝐢𝐧𝐚𝐧𝐭 strongest, most used 𝐭𝐨 𝐞𝐬𝐜𝐚𝐥𝐚𝐭𝐞 (adj, noun: escalation) to take something to a higher level, for example to escalate a complaint if you are not satisfied with the first response 𝐭𝐨 𝐝𝐞𝐚𝐥 𝐰𝐢𝐭𝐡 (a problem or complaint) to try to fix a problem or resolve a complaint [Cover: Getty Images] #BBCLearningEnglish #6MinuteEnglish #LearnEnglish Thu, 09 Jul 2026 04:26:42 GMT https://validator.w3.org/feed/docs/rss2.html PeerTube - https://video.pavel-english.ru https://video.pavel-english.ru/client/assets/images/icons/icon-96x96.png https://video.pavel-english.ru/videos/watch/e948796f-c7bb-4359-aee1-c3c8b179ae9c All rights reserved, unless otherwise specified in the terms specified at https://video.pavel-english.ru/about and potential licenses granted by each content's rightholder.